We are glad to welcome you on our website - www.montieri.net. These Terms & Conditions govern access to and use of montieri.net. Access to and use of this website and purchases of products on montieri.net are based on the assumption that you have read, understood and accepted these Terms & Conditions.

This website is managed and maintained by LH Retail LTD owner of the trademark Montieri, with a registered office in Bulgaria, 7000 Ruse, 36 Mutkurova str., entr. 2, fl. 1. Business registration number: 200840444. Tax code and VAT number: BG200840444.

For any additional information, please contact us in English or Bulgarian languages at montieri.net or by email on office@montieri.net.

For any other legal information, go to the sections Shipping, Returns and Privacy policy of montieri.net.

Montieri.net may amend or update all or part of these Terms & Conditions at any time. They shall be binding as soon as they are published in this section of the website.

If you do not agree to all or part of the Terms & Conditions of montieri.net, please do not use the website.

Access to and the use of montieri.net, including the display of web pages, communication with montieri.net and related websites and social media resources, and making purchases on the website, are carried out by our users exclusively for personal purposes, which should in no way be connected to any trade, business or professional activity.

Remember that you are liable for your use of montieri.net and its content. Montieri.net shall not be considered liable for any use of the website and its content made by any of its users that are not compliant with the laws and regulations in force, without prejudice to montieri.net’s liability for intentional torts and gross negligence.

In particular, you will be liable for communicating any information or data which is incorrect, false or concerning third parties (in the event that such third parties have not given their consent), as well as for any improper use of such data or information.


  1. Terms of sale

The products purchased on montieri.net are sold directly by LH Retail LTD.


  1. Our Business Policy

2.1 Montieri offers products for sale on “www.montieri.net”.

2.2 Montieri.net reserves the right not to process orders which do not comply with its business policy.

2.3 These Terms and Conditions exclusively regulate the offer, transmission and acceptance of purchase orders relating to products on montieri.net between the users of montieri.net.


  1. How to Execute a Contract with Montieri

3.1 To place an order for the purchase of one or more products on montieri.net, you must fill in the online order form and send it electronically to Montieri, following the relevant instructions.

3.2 The order form contains information on the main characteristics of each product ordered and the relevant unit price (including all applicable fees and taxes), the type of payment that you may use to purchase each product, shipping terms for the purchased products, shipping method and shipping costs. On the website you can find references to the terms and conditions for returning purchased products, shipping and delivery costs, as well as the Vendor’s details, mailing and email addresses, and the deadline by which the Vendor promises to deliver the goods. You can also find information about terms and conditions for exercising your right of withdrawal and the procedures and time limits for returning the products purchased, and information of the circumstances under which you would lose the right to withdraw from the contract, in accordance with consumer protection legislation.

3.3 An order shall be deemed submitted when Montieri receives your order form electronically and the order has been verified as correct.

3.4 Transmitting the order form constitutes an obligation to pay the price indicated. The order form will be filed in our database for the time required to process your order and as provided by law.

3.5 After your order form has been submitted, Montieri will process your order.

3.6 Montieri may not process orders when they are incomplete or incorrect, or the products are no longer available. In these cases, we shall inform you by email that the contract has not been executed and that Montieri has not carried out your purchase order, specifying the reasons why. If the products displayed on montieri.net are no longer available at the time of your last access or once Montieri has received your order, Montieri shall inform you of the unavailability of the ordered products within ten (10) days of the day after Montieri has received your order.

If the order form has been sent and the price has been paid for items that are no longer available, Montieri will refund the amount paid for those items, without undue delay, and the contract between the parties will be deemed to have been terminated.

3.7 By submitting an order form to Montieri, you unconditionally accept and undertake to observe the provisions of these General Terms and Conditions in your contract with Montieri. Should you not agree with certain provisions of these General Terms and Conditions, please do not submit your order form for the purchase of products on montieri.net.

3.8 Once the contract has been entered into, the Vendor will send you by email a receipt for the purchase order. By submitting an order form, you agree and accept these General Terms and Conditions as well as further conditions contained on montieri.net: Privacy Policy, Returns and Shipping policies.

3.9 We would like to remind you that all items purchased are intended for use in the country they were ordered from. If, however, you decide to take the items to another country, you will be responsible for adhering to both the exportation legislation of the order country and the importation legislation of the destination country. Montieri shall not be held liable.


  1. Guarantees and Product Price Indication

4.1 On montieri.net, we offer for sale luxury, high-quality products.

4.2 The main characteristics of the products are shown on montieri.net on each product page.

4.3 Prices are subject to change. Check the final price of sale before sending the relevant order form.

4.4 Orders made from a country site different from the one you are shipping to, or to addresses to which Montieri cannot ship, will be automatically cancelled.

4.5 In accordance with consumer protection legislation, you will be liable for any decrease in the value of products purchased on montieri.net resulting from any use of the same products other than that which is necessary to verify their nature, characteristics and functionality. Therefore, should you decide to exercise your right to return purchased products, Montieri has the right to not accept returned products or to not fully refund the amounts paid for purchased products that have been altered from their original status or damaged.


  1. Payments

5.1 Payment of the product prices and relevant costs for shipping and delivery must be made by using one of the procedures indicated on the order form. Under no circumstances will you be charged costs that are higher than those actually incurred by the Vendor, in relation to your previously selected payment method.

5.2 In case of payment by credit card or debit card, all details (for example, card number or expiration date) will be sent by encrypted protocol to the corresponding bank which provides remote electronic payment services, without third parties having any access whatsoever thereto.

Such details will not be used by Montieri except for performing the procedure relevant to your purchase or issuing refunds in the case of returns, in compliance with the exercise of your right to return products purchased, or for reporting cases of fraud to the police. The price for the purchase of products and the relevant costs for shipping and delivery, as indicated on the order form, will be charged to your account when the purchased products are actually shipped.


  1. Discount Codes

6.1 Discount codes are personalized codes which allow you to take advantage of a discount on your purchase on montieri.net.  

6.2 The Discount Code box is displayed on the first page of the Checkout.

6.3 Discount codes cannot under any circumstances be exchanged for money.

6.4 You may not use more than one discount code per order.


  1. Shipping and Delivery of the Products

For specific details regarding shipping and delivery procedures, please read the Shipping section of Montieri’s website.


  1. Right to return in accordance with consumer protection

8.1 In accordance with consumer protection legislation, you may return products purchased from montieri.net, without any penalty and without specifying the reason, within fourteen (14) days of receiving the products purchased on montieri.net. 

8.2 Once you have exercised your right to withdraw from the contract, you must return the products to the Vendor, sending them to the shipping agent for shipment within fourteen (14) days of when you informed the Vendor of your decision to withdraw from the contract following the instructions of Return section on Montieri's website.

8.3 You can find more details about our returns policy in the Returns section on our website.


  1. Privacy Policy

We recommend that you read the Privacy Policy, which also applies if users access montieri.net and use the relevant services without making purchases. The Privacy Policy will help you understand how and for what purposes montieri.net collects and uses your personal data.


  1. Intellectual Property Rights

Montieri.net’s content, including but not limited to, works, images, pictures, dialogues, music, sounds, videos, documents, drawings, figures, logos and any other material posted on montieri.net in any format, including menus, web pages, graphics, colours, schemes, tools, fonts, design of the website, diagrams, layouts, methods, processes, functions and software which are part of montieri.net, is protected by copyright and by any other intellectual property rights of montieri.net and of the relevant rights-holders.

Reproduction, wholly or in part, in any form whatsoever, of montieri.net and its content, is not allowed without written consent from montieri.net.

Montieri.net has the exclusive right to authorize or prohibit any reproduction (whether direct or indirect, temporary or permanent or by any other means or in any form, in whole or in part) of montieri.net and its content.

As far as the use of montieri.net is concerned, you are only authorized to display the website and its content. You are not authorized to reproduce by any means or in any form, in whole or in part, montieri.net and its content. Any reproduction must be authorized by montieri.net. Any such reproduction shall be carried out for lawful purposes and in compliance with copyright and the other intellectual property rights of montieri.net and of the authors of the works posted on the website.

The authors of works posted on montieri.net are at any time entitled to claim the authorship of their work and to object to any distortion or any other modification of the work, including any damage to the work which may prejudice the honour and reputation of the authors.

You undertake to comply with the copyright of the authors who choose to publish their work on montieri.net or have cooperated with montieri.net in the creation of new expressive and artistic works which are intended for publication, not exclusively on the website, or which are an integral part of the website.

In any event, you are not authorized to use, in any manner or form whatsoever, the content of the website or any single work protected by copyright or any other intellectual property right. By way of example, you must not alter or modify the web content or any work protected by copyright or by any other intellectual property right without the consent of montieri.net’s and the authors.


  1. Trademarks and Domain Names

LH Retail LTD is the exclusive owner of the logos and the registered trademark “Montieri” and of any other sign which includes the word “Montieri” and the domain name “montieri.net”.

All of the other signs which are used for distinguishing the products sold on montieri.net posted on the website are registered trademarks of the respective owners and are used on montieri.net only for the purpose of distinguishing, describing and advertising the products sold on montieri.net.

Montieri.net and all the other owners of registered trademarks are entitled to the exclusive use of the trademarks they own.

You are not authorized, without the consent of montieri.net and of any other owner of the registered trademarks posted on the website, to use such trademarks for distinguishing products or services. Any unlawful or unauthorized use of such trademarks is prohibited and will give rise to serious legal consequences. Such trademarks and any other signs posted on montieri.net must in no way be used to obtain undue advantage from the distinctive character or reputation of these trademarks or in such a way as to damage them or their owners.


  1. Links to Other websites

Montieri.net may contain links to other websites which are in no way connected to montieri.net.

Montieri.net does not control or monitor such third-party websites or their content.

Montieri.net shall not be held liable for the content of such sites and/or for the rules adopted by them in respect of, but not limited to, your privacy and the processing of your personal data when you are visiting those websites.

Please pay attention when you access these websites through the links provided on montieri.net, and read their terms and conditions of use and their privacy policies carefully.

Montieri.net provides links to other websites exclusively to help its users to search and surf the Internet and to allow links to websites on the Internet. When montieri.net provides links to other websites, montieri.net does not recommend that its users access these websites and does not provide any guarantees to their web content or to services and products supplied and sold by these websites to Internet users.


  1. Disclaimers on Content

Montieri.net has made all efforts to prevent the publication on its website of content describing or representing situations of physical or psychological violence or which, according to the sensitivity of montieri.net users, might be deemed to violate civil beliefs or human rights and dignity, in all its forms and expressions.

In any event, montieri.net does not warrant that the content of the website is appropriate or lawful in all countries.

However, in the event that such content is deemed unlawful or illegal in some of these countries, please do not access our website and, where you nonetheless choose to access it, we hereby inform you that your use of the services provided by montieri.net shall be your exclusive and personal responsibility.

Montieri.net has also adopted measures to ensure that the content of montieri.net is accurate and does not contain any incorrect or out-of-date information. However, montieri.net cannot be held liable for the accuracy and completeness of the content posted by montieri.net on its website, except for its liability for tort and gross negligence and as otherwise provided for by the law.

At the same time, please contact your Internet service provider or check that each device for Internet connection and access to web content is correctly activated, including your Internet browser.

Although montieri.net shall use its best efforts to ensure regular access to its website, the dynamic nature of the Internet and web content may not allow montieri.net to operate without suspension, interruption or discontinuity due to updating the website.

Montieri.net has adopted adequate technical and organizational security measures to protect services on montieri.net, the integrity of traffic data and electronic communications in order to prevent unauthorized use of or access to data, as well as to prevent risks of dissemination, destruction and loss of data and confidential/non-confidential information regarding users of montieri.net, and to avoid unauthorized or unlawful access to such data and information.


  1. Our Business Policy

The mission of montieri.net is to sell products through its services and its website to the “consumer” only. “Consumer” shall mean any natural person who is acting on montieri.net for purposes which are outside his or her trade, business or professional activity (if any). If you are not a consumer, please do not use our services for purchasing products on montieri.net. Montieri.net shall be entitled to object to the processing of purchase orders from persons other than consumers and to any other purchase order which does not comply with these Terms & Conditions.


  1. Governing Law

These General Terms and Conditions of Use are governed by European law.